Refund Policy

• There will not be any refund provided for the subscriptions which contains PDF Files.
• Test Series: Refund will be available only within 12 hour of registration. Post that, no refund shall be processed.
• Video Courses: There will not be any refund provided for the video courses.
• There will be a refund only in case if you have made payment more than once for the same item.
• It will take 5-7 business days for us to process your refund.
• Purchasing by mistake is not an eligible criteria for a refund.
• Change of Mind/Do not want to prepare anymore: Refunds cannot be issued due to a change of mind regarding the preparation of the exam.
• Does Not meet personal expectations: Refunds cannot be issued if the course doesn’t meet personal expectations.
• Change of Faculty/Mentor: We have multiple Faculties/Mentors who are rigorously trained in content, delivery and various other frameworks. We try our best that they don't change in the academic year, but in the unlikely scenario that they do, the case doesn’t qualify for refund.
• Course Access: If a student has given access to the portal a refund will not be granted regardless of the progress that he/she has made.
• Non-utilization of services after you are given access is not a ground for refunds.
• Course available at a lesser price: We run discount offers on our courses from time to time, a product available for Rs X today may be available for Rs Y (less than X) at a future date. Refunds, neither complete nor equivalent to the difference in price, cannot be issued in such cases.
• Personal reasons like medical issues, and lack of funds at home are not grounds for refunds.
• NOTE: Policy can be updated without prior notice. Final decision rests with the management.